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Frequently asked questions

Product Information

Which Wiley X models meet the ANSI Z871.-2010 Safety Standards and are OSHA approved?

We take great pride in the fact that ALL of our Wiley X performance eyewear (except Youth Force™, which meets ASTM F803) meets the American National Standards Institute requirement (ANSI Z87.1) for High Mass Impact/High Velocity and Optical standards, and is approved by the Occupational Safety and Health Administration (OSHA). Furthermore, as a global company, nearly all Wiley X models are certified to the European Standard for safety, EN 166.

* * *

Are there different levels of ANSI Safety Standards?

Yes, there are different levels of ANSI safety standards; however, all of our WX performance eyewear (except Youth Force™, which meets ASTM F803) meet the highest American National Standards Institute requirements for High Mass Impact/High Velocity and Optical standards.

* * *

Which Wiley X models meet the U.S. military’s VO Ballistic Impact Standards?

As a veteran founded company, we understand the importance of protecting our military, law enforcement, and first responders. Select Wiley X products meet MIL-PRF-32432(GL) VO Ballistic Impact standards for spectacle and goggles.

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Warranty Information

Can my scratched lenses be buffed out?

Sorry, lenses cannot be buffed. Buffing would damage and distort the clarity of the lens.

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What is the turnaround time to get my glasses returned?

Warranties are typically processed and shipped within 7-10 business days from receipt of product. The transit time will vary depending on destination.

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What if my Wiley X product has been discontinued?

If your original WX eyewear style has been discontinued and is no longer available, and/or not repairable, we will replace with a comparable WX product.

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General Information

How can I become a Wiley X dealer?

We welcome partners who are interested in actively promoting and selling our products. Please contact our [**Customer Support**](/content/pages/contact "Contact"/index.html) team and we will forward your request to the appropriate sales department.

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Will Wiley X donate to my charity or event?

Wiley X contributes to many 501(c)(3) non-profit, charity, and fundraising events that support our brand direction while supporting the well being of our communities and organizations. Please [**email**](mailto:info@wileyx.com) all donation inquiries and charity details to Customer Support for consideration.

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Prescriptions

Can I order prescription Wiley X lenses from any Wiley X dealer?

Yes. All authorized Wiley X dealers have the ability to order Wiley X prescription lenses directly through our WX lab.

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Will Wiley X interchangeable models still be interchangeable with prescription lenses?

The only models that are no longer interchangeable after a prescription are the WX Valor and WX Saint.

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Is my prescription Wiley X covered under warranty if filled by my local optician?

Wiley X prescription warranties must be handled through the local retailer or dispensing optician from the original place of purchase. Wiley X prescription lenses and frames are warranted for 24 months/2-years as long as Wiley X or an “authorized” WX lab dispensed the original prescription. Warranty is VOID on prescriptions filled by any “non-authorized” lab.

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